Forum sites such as Reddit are also a useful spot to learn more about industry perceptions, issues, and pain points. There are also built-in analytics with social platforms, such as Facebook Audience Insights, which can provide additional understanding about content and interests customers might have. Social media platforms can also provide useful information based on mentions and comments. Surveys are a great method for obtaining specific information and customer reviews offer a ton of data. Any business has a number of options for gaining more insights about their customer base. They consistently look for feedback from customers and then apply that information, combined with a stockpile of analytical data, to speak to their customers and provide options and services that are highly valued. While it did not happen overnight, Amazon developed a very good understanding of their customers which they have used to help make decisions and developments to their platform. Knowing your customers – Customer knowledge should be at the forefront of any successful e-commerce business plan."What the ancients called a clever fighter is one who not only wins, but excels in winning with ease." ~Sun Tzu, The Art of War Today the New York Digital Marketing Firm, Lounge Lizard, shares the 5 Important E-commerce Tips you aren't Using. While some e-commerce businesses have mastered this concept, everyone wave at Amazon on top of the mountain, many others waste money and time to only end up scrounging for crumbs. Everyone wants a bigger piece of that pie which means outperforming the competition while staying relevant in a particular niche. With the global e-commerce market in the trillions of dollars each year, to say competition has grown would be a massive understatement. Lounge Lizard's brandtenders are creative, tech-savvy, and passionate in developing innovative strategies that drive conversion for both startup and established clients of all industries, making them the "best of breed since 1998." 13, 2019 /PRNewswire-PRWeb/ - Lounge Lizard is globally recognized as a top New York Digital Marketing Company within the web design and development industry.
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